Contact and Location

Contact

Feel free to contact me for more information or to schedule an appointment.

If you are a first-time client, please contact me directly before scheduling an appointment, at 604 726 2183. Leave a message on my private, confidential voicemail including your name, return number, best times to return your call, and if it’s okay for me to leave a detailed message on your voicemail. I typically return calls within one business day, Monday to Friday.

You can also email me at jenn@genderoo.com. Email is not a guaranteed secure means of communication, so I recommend that you don’t send detailed information about your situation through email.

If you are an existing client, feel free to book online at www.calendly.com/jennderoo

Location

I work Monday to Friday out of my own office in the Chinatown area of Vancouver, BC. For privacy reasons, I do not list the exact address on my website; please contact me for the address.

This is a wheelchair accessible, scent-reduced space. Please refrain from wearing scented products when you visit, including natural oils.

Near major transit routes and bike routes, with metered street parking a reasonably priced pay parkade across the street. If you travel by bike, you are welcome to wheel your bike into my office.

The building has a non-automatic entrance door. I can assist with opening the door upon arrival if needed. There is an elevator with sufficient space for a wheelchair. The washrooms are gendered. Each washroom has two stalls, can accommodate a wheelchair, and requires a key from my office. The counselling office has a concrete floor with wool area rugs. There is natural lighting from a large window, and black-out curtains if needed. Seating is a sofa that can accommodate bodies of different sizes, and there are also floor cushions and a foot stool.